/**
 * Destek talebi adım 1 — tek kart, iç içe kutu yok, yumuşak hero, net CTA
 */

@keyframes alanx-ticket-fade-up {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

body.alanx-page-submitticket #main-body {
  position: relative;
  isolation: isolate;
  padding-top: 0.35rem;
  padding-bottom: 2rem;
}

body.alanx-page-submitticket #main-body::before {
  content: "";
  position: absolute;
  left: 50%;
  top: -2rem;
  transform: translateX(-50%);
  width: min(40rem, 92vw);
  height: 10rem;
  background: radial-gradient(
    ellipse 80% 75% at 50% 0%,
    rgba(59, 130, 246, 0.09) 0%,
    transparent 70%
  );
  pointer-events: none;
  z-index: 0;
}

body.alanx-page-submitticket #main-body > .container {
  position: relative;
  z-index: 1;
}

body.alanx-page-submitticket #main-body .card {
  position: relative;
  overflow: hidden;
  max-width: 40rem;
  margin-left: auto;
  margin-right: auto;
  background: linear-gradient(
    165deg,
    rgba(30, 41, 59, 0.55) 0%,
    rgba(15, 23, 42, 0.72) 100%
  ) !important;
  backdrop-filter: blur(14px) saturate(130%);
  -webkit-backdrop-filter: blur(14px) saturate(130%);
  border: 1px solid rgba(148, 163, 184, 0.12) !important;
  border-radius: 18px !important;
  box-shadow:
    0 20px 50px rgba(0, 0, 0, 0.4),
    0 0 0 1px rgba(255, 255, 255, 0.04) inset !important;
  animation: alanx-ticket-fade-up 0.45s cubic-bezier(0.22, 1, 0.36, 1) both;
}

body.alanx-page-submitticket #main-body .alanx-submit-ticket--step1-empty {
  scroll-margin-top: 1rem;
}

body.alanx-page-submitticket #main-body .card.alanx-submit-ticket-card--empty {
  max-width: min(36rem, 94vw);
  border-radius: 20px !important;
}

body.alanx-page-submitticket #main-body .card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 1px;
  background: linear-gradient(
    90deg,
    transparent,
    rgba(96, 165, 250, 0.45) 30%,
    rgba(96, 165, 250, 0.45) 70%,
    transparent
  );
  pointer-events: none;
  opacity: 0.9;
}

body.alanx-page-submitticket #main-body .card .card-body.extra-padding {
  position: relative;
  z-index: 1;
  background: transparent !important;
}

body.alanx-page-submitticket .alanx-submit-ticket--step1.card-body {
  padding: 1.5rem 1.25rem 1.6rem !important;
}

@media (min-width: 576px) {
  body.alanx-page-submitticket .alanx-submit-ticket--step1.card-body {
    padding: 1.65rem 2rem 1.75rem !important;
  }
}

body.alanx-page-submitticket .alanx-submit-ticket--step1-empty.card-body {
  padding: 2rem 1.5rem 2.35rem !important;
}

@media (min-width: 576px) {
  body.alanx-page-submitticket .alanx-submit-ticket--step1-empty.card-body {
    padding: 2.35rem 2.25rem 2.65rem !important;
  }
}

/* Boş kart — üst başlık biraz daha büyük */
.alanx-submit-ticket--step1-empty .alanx-submit-ticket__head--empty {
  margin-bottom: 0.5rem;
  padding-bottom: 1.35rem;
}

.alanx-submit-ticket--step1-empty .alanx-submit-ticket__kicker {
  margin-bottom: 0.85rem;
  padding: 0.28rem 0.85rem;
  font-size: 0.6875rem;
}

.alanx-submit-ticket--step1-empty .alanx-submit-ticket__kicker .fas {
  font-size: 0.78rem;
}

.alanx-submit-ticket--step1-empty .alanx-submit-ticket__title {
  font-size: clamp(1.35rem, 3.2vw, 1.85rem);
  line-height: 1.2;
}

/* Hero */
.alanx-submit-ticket__head {
  text-align: center;
  margin-bottom: 1.35rem;
  padding-bottom: 1.15rem;
  border-bottom: 1px solid rgba(148, 163, 184, 0.1);
  animation: alanx-ticket-fade-up 0.48s cubic-bezier(0.22, 1, 0.36, 1) 0.04s both;
}

.alanx-submit-ticket__kicker {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  margin: 0 0 0.65rem;
  padding: 0.2rem 0.7rem;
  font-size: 0.625rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: #bfdbfe;
  background: rgba(59, 130, 246, 0.08);
  border: none;
  border-radius: 999px;
}

.alanx-submit-ticket__kicker .fas {
  font-size: 0.7rem;
  opacity: 0.85;
}

.alanx-submit-ticket__title {
  font-size: clamp(1.2rem, 2.6vw, 1.5rem);
  font-weight: 800;
  letter-spacing: -0.035em;
  line-height: 1.25;
  margin: 0 0 0.55rem;
  background: linear-gradient(180deg, #ffffff 0%, #e2e8f0 55%, #94a3b8 130%) !important;
  -webkit-background-clip: text !important;
  background-clip: text !important;
  color: transparent !important;
}

@supports not ((-webkit-background-clip: text) or (background-clip: text)) {
  .alanx-submit-ticket__title {
    color: #f1f5f9 !important;
    background: none !important;
  }
}

.alanx-submit-ticket__lead {
  margin: 0 auto;
  max-width: 28rem;
  font-size: 0.875rem;
  line-height: 1.55;
  color: rgba(186, 198, 216, 0.92) !important;
}

/* Boş durum: üst blok ile birleşik, daha az çizgi */
.alanx-submit-ticket__head--empty {
  margin-bottom: 0.25rem;
  padding-bottom: 1rem;
  border-bottom: none;
}

.alanx-submit-ticket__head--empty .alanx-submit-ticket__title {
  margin-bottom: 0;
}

/* Departmanlar */
.alanx-submit-ticket__dept-list {
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
}

.alanx-submit-ticket__dept-card {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  padding: 0.75rem 0.9rem;
  text-decoration: none !important;
  color: inherit !important;
  background: rgba(15, 23, 42, 0.4);
  border: 1px solid rgba(148, 163, 184, 0.1);
  border-radius: 12px;
  transition:
    border-color 0.2s ease,
    background 0.2s ease,
    box-shadow 0.2s ease;
}

.alanx-submit-ticket__dept-card:hover,
.alanx-submit-ticket__dept-card:focus {
  border-color: rgba(96, 165, 250, 0.35);
  background: rgba(30, 41, 59, 0.45);
  box-shadow: 0 0 0 1px rgba(59, 130, 246, 0.12);
  outline: none;
}

.alanx-submit-ticket__dept-icon {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 2.1rem;
  height: 2.1rem;
  border-radius: 10px;
  background: rgba(59, 130, 246, 0.12);
  border: 1px solid rgba(96, 165, 250, 0.18);
  color: #93c5fd;
  font-size: 0.85rem;
}

.alanx-submit-ticket__dept-body {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 0.12rem;
}

.alanx-submit-ticket__dept-name {
  font-size: 0.9375rem;
  font-weight: 700;
  color: #f8fafc;
}

.alanx-submit-ticket__dept-desc {
  font-size: 0.8125rem;
  line-height: 1.4;
  color: rgba(148, 163, 184, 0.88);
}

.alanx-submit-ticket__dept-arrow {
  flex-shrink: 0;
  color: rgba(100, 116, 139, 0.9);
  font-size: 0.75rem;
}

.alanx-submit-ticket__dept-card:hover .alanx-submit-ticket__dept-arrow {
  color: #93c5fd;
}

/* Boş durum: odak + hafif derinlik */
.alanx-submit-ticket__empty {
  position: relative;
  text-align: center;
  padding: 1.85rem 1.35rem 1.75rem;
  margin-top: 0.35rem;
  border-radius: 16px;
  background: linear-gradient(
    180deg,
    rgba(15, 23, 42, 0.55) 0%,
    rgba(15, 23, 42, 0.15) 100%
  );
  border: 1px solid rgba(148, 163, 184, 0.08);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.04) inset;
  animation: alanx-ticket-fade-up 0.48s cubic-bezier(0.22, 1, 0.36, 1) 0.08s both;
}

.alanx-submit-ticket__empty-visual {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  margin: 0 auto 1.5rem;
  min-height: 6.75rem;
}

.alanx-submit-ticket__empty-pulse {
  position: absolute;
  width: 6.75rem;
  height: 6.75rem;
  border-radius: 1.5rem;
  background: radial-gradient(
    circle,
    rgba(59, 130, 246, 0.22) 0%,
    rgba(59, 130, 246, 0) 70%
  );
  animation: alanx-ticket-pulse 2.8s ease-in-out infinite;
  pointer-events: none;
}

@keyframes alanx-ticket-pulse {
  0%,
  100% {
    opacity: 0.55;
    transform: scale(0.92);
  }
  50% {
    opacity: 1;
    transform: scale(1);
  }
}

.alanx-submit-ticket__empty-icon-ring {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 5.25rem;
  height: 5.25rem;
  border-radius: 1.28rem;
  font-size: 1.85rem;
  color: #bfdbfe;
  background: linear-gradient(
    145deg,
    rgba(30, 58, 138, 0.35) 0%,
    rgba(15, 23, 42, 0.9) 100%
  );
  border: 1px solid rgba(96, 165, 250, 0.35);
  box-shadow:
    0 0 0 1px rgba(0, 0, 0, 0.25) inset,
    0 12px 32px rgba(0, 0, 0, 0.35),
    0 0 48px rgba(37, 99, 235, 0.12);
}

.alanx-submit-ticket__empty-icon-ring i {
  filter: drop-shadow(0 2px 8px rgba(37, 99, 235, 0.35));
}

.alanx-submit-ticket__empty-title {
  font-size: clamp(1.125rem, 2.4vw, 1.3125rem);
  font-weight: 700;
  letter-spacing: -0.02em;
  line-height: 1.38;
  margin: 0 auto 0.65rem;
  max-width: 26rem;
  color: #f8fafc !important;
}

.alanx-submit-ticket__empty-hint {
  margin: 0 auto 1.65rem;
  max-width: 26rem;
  font-size: clamp(0.875rem, 1.8vw, 0.96875rem);
  line-height: 1.55;
  color: rgba(148, 163, 184, 0.95) !important;
}

.alanx-submit-ticket__cta-row {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 0.65rem;
  max-width: 22rem;
  margin: 0 auto;
}

.alanx-submit-ticket--step1-empty .alanx-submit-ticket__cta-row {
  max-width: 26rem;
  gap: 0.75rem;
}

@media (min-width: 400px) {
  .alanx-submit-ticket__cta-row {
    flex-direction: row;
    flex-wrap: wrap;
    justify-content: center;
    max-width: none;
  }

  .alanx-submit-ticket__cta-row .theme-btn {
    flex: 1 1 auto;
    min-width: 9.5rem;
    justify-content: center;
  }

  .alanx-submit-ticket--step1-empty .alanx-submit-ticket__cta-row .theme-btn {
    min-width: 11.5rem;
    padding-left: 1.25rem;
    padding-right: 1.25rem;
  }
}

.alanx-submit-ticket__cta-row .theme-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  transition: opacity 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;
}

.alanx-submit-ticket__cta-row .theme-btn i {
  font-size: 0.9em;
  opacity: 0.9;
}

.alanx-submit-ticket__cta-row .theme-btn.--fill-primary:hover,
.alanx-submit-ticket__cta-row .theme-btn.--fill-primary:focus {
  transform: translateY(-1px);
  box-shadow: 0 10px 28px rgba(37, 99, 235, 0.35);
}

.alanx-submit-ticket__cta-row .theme-btn.--outline-dark:hover,
.alanx-submit-ticket__cta-row .theme-btn.--outline-dark:focus {
  border-color: rgba(148, 163, 184, 0.45) !important;
  color: #f8fafc !important;
}

body.alanx-page-submitticket #main-body .card-title {
  font-size: 1.2rem !important;
  font-weight: 800 !important;
  letter-spacing: -0.02em;
  color: #f1f5f9 !important;
  margin-bottom: 1rem !important;
}

@media (prefers-reduced-motion: reduce) {
  body.alanx-page-submitticket #main-body .card,
  .alanx-submit-ticket__head,
  .alanx-submit-ticket__empty {
    animation: none !important;
  }

  .alanx-submit-ticket__empty-pulse {
    animation: none !important;
    opacity: 0.65;
    transform: none;
  }

  .alanx-submit-ticket__cta-row .theme-btn:hover {
    transform: none;
  }
}